Frequently Asked Questions

Everything you need to know about RoboWork's AI automation platform. Can't find the answer you're looking for?Contact our team

RoboWork is a platform that helps businesses automate tasks using AI agents and multi-agent workflows. You can easily build and summon specialized AI agents for specific tasks, allowing you to get results quickly. If you have more complex processes that require multiple steps, you can use multi-agent workflows to connect different agents. Additionally, you can share your AI agents and workflows with others through a public link or by embedding them on your website.

An AI agent on RoboWork is like a specialist designed to handle a specific task effectively. These agents can be trained using your own materials, such as documents, websites, and videos, to understand your business needs and preferences. They can also communicate in various languages, including all common languages (English, Chinese, Spanish, French, German, Japanese, Korean, Arabic, Portuguese, Russian, and many more).

Unlike Custom GPT, which is limited to OpenAI's model, RoboWork allows you to choose from different AI models (GPT from OpenAI, Claude from Anthropic, Gemini from Google, and Llama from Meta), giving you the flexibility to select the best one for each task. You can also connect multiple AI agents to work together, making them even more powerful for complex tasks.

For some tasks, single AI agents are sufficient. However, there are many complicated, multi-step processes that require multiple agents to work together to achieve the best results. Multi-agent workflows offer several advantages:

Higher Quality Output: Granular AI agents excel at specific tasks, leading to superior results when combined. Each agent can build upon the responses of others, enhancing overall output quality. For example, for marketing content creation, use separate agents for research, drafting, and SEO optimization, resulting in a more polished final product.

Easier Training: Breaking down tasks for individual agents reduces confusion and allows for clearer instructions. Simplified tasks make it easier to maintain and improve workflows over time. For example, you can create separate agents for different social media platforms, each trained with platform-specific guidelines.

Flexibility: Agents can be repurposed across various workflows, adapting to different tasks and requirements. For instance, a LinkedIn post agent can be used in multiple workflows.

Getting started with RoboWork is easy and exciting! Click "Get started" to create a new account, and you'll receive a tailored onboarding experience to get your AI workforce up and running in no time. If you would like to learn more, here's a step-by-step guide to help you become a RoboWork pro:

  1. 1Start with our video "RoboWork AI agents and workflows in 100 seconds" for a quick overview of key concepts.
  2. 2Ready to learn more? Watch our detailed walkthrough video. We'll guide you through every page of RoboWork and share a step-by-step getting started guide.

Now, if you want to explore the different possibilities with RoboWork, here are some great resources:

  • Our YouTube channel, where we share lots of practical use cases of RoboWork
  • Our template gallery, where we make a bunch of AI automation templates for businesses
  • Our public templates, where users share their AI workflows

These resources will take you from RoboWork novice to pro in no time!

After building AI multi-agent workflows on RoboWork, you can:

  • Share them with your team members as internal productivity tools
  • Add them to your existing products/services as add-ons for your clients
  • Turn them into lead magnets for your business

All of this is possible with RoboWork's built-in sharing feature, which allows you to share your workflows with others through a public link or embed them on your website.

Yes, you can publish all AI agents and workflows created on RoboWork. Publishing gives you:

  • A public link to share
  • An embed code to add the agent or workflow to your website

With a paid plan, you also get:

  • Option to remove RoboWork branding
  • Ability to use your own custom domain

AI agents on RoboWork can learn from a wide variety of data sources, including audio files, videos, PDFs, CSV files, JSON data, plain text documents, PowerPoint presentations, Word documents, Excel spreadsheets, and websites. This versatility allows agents to acquire knowledge from diverse formats.

For paid users, there's an added advantage of being able to upload multiple files or links simultaneously. Additionally, they have the option to scrape all sub-pages of a website at once, eliminating the need to input individual sub-pages manually. This comprehensive data ingestion capability enables AI agents to build a rich knowledge base for more effective task execution.

The knowledge sources you uploaded are securely stored on AWS servers in the US. Only authorized RoboWork engineers can access your data, and it will solely be used for maintenance purposes.

RoboWork offers flexible pricing to suit various needs. Every plan unlocks unlimited AI agents and workflows, with pricing based on the following factors:

  • Number of AI credits needed to run AI tasks for both AI agents & workflows
  • Amount of knowledge storage for training AI agents
  • Number of seats (team members)
  • Level of support needed

Our plans are designed to scale with your usage and requirements. Whether you're an individual user, a growing team, or an enterprise, you can choose a plan that best fits your needs.

For detailed information on our pricing plans, including specific features and limits, please visit our pricing page.

Free users can get support by joining our Facebook group. Paid users have our support email for direct support.

For personalized assistance, please reach out to our support team who can help with your specific needs.

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